What the....... Are we using our brains?

Well... It comes to this... Recently I had ordered some DVDs through amazon and sent it to my colleague who is currently staying in the hotel, so that he could bring it back when he returns...

The good part about amazon is that they have tracking systems that you can check on to see when your parcel is arriving and making sure that he received it before he leaves this Friday (or Sat, he did not stated very clearly...) Now the other thing about amazon is that sometimes they have this Free shipping sales that once you spent above USD25, you get to ship it free within US/Canada. So, taking this opportuntiy, that's what i did...

Ordered 5 DVDs... Most of them you can't get it here (people dun like such movies???), or it's rediculously high price here, qualify for free shipping... Wopee... It got shipped and it was close, but good thing is that it's shipped and would reach within the same day.... Well, if done correct that is...

The thing that irks me was.... The tracking system came back with this "Parcel was send to the destination, but recipient was not at home"!!!! Duh... It's a PO box number for goodness sake!!! And the PO Box is just next to the hotel as well!!!! Can't they do some linking and get it send to the hotel front desk instead!?!??!?! I mean, it's written So and So, C/O Hotel name, PO Box etc, etc, etc....

No... instead they left a message there... Right, as though the hotel people knows what to do with it??? And when I ask him to ask them, they say no post???? Er, so what happens to the message then???? Who did it get to? ARGH!!!!

Then, searching the website of the hotel.... I saw this... Shipping address!!! Ok, so ... I send out an email to amazon and ask if there is a way to inform USPS of the shipping address.... I got back an email saying that they were sorry da the da.... Oh, we can't do anything about it as it's shipped!! Ask them to check with the local post office.... Er... hello... This guy is a guest in a hotel and is not US citizen and not even staying in US, how would he knows where the local office is??? And if the person still can't get it, please use another url to do a change of address!!!!

I could now only hope that the hotel staff are kind enough to help clear this out.... If my colleague do approach them... if not... Not sure what will happen to the packages then...

ARGH!!!!!!! I GIVE UP!!!!

I wonder... Is this an issue of sticking to rigidly to some policies or we just don't use the gray matter between our ears anymore?????


I did all the best I could, email to my colleague - imploring him to check with hotel front desk to see what they can do to help since he has the tracking numbers; send email to amazon (receive such replies) and finally emailing USPS through their website and see if they can change the delivery address to the shipping address with the tracking number in the email...... Crossing my fingers...